Today, we are thrilled to announce CloudLinux’s strategic investment in Seahawk, a leading provider of white-label, expert-led WordPress services.
CloudLinux’s investment in Seahawk opens new opportunities for hosting providers to grow recurring revenue and strengthen customer loyalty. Through this collaboration, hosters can differentiate their Managed WordPress offerings, and provide professional on-demand WordPress services powered by Seahawk’s expert team, fully branded as their own.
Below, we are answering the questions you may have about what this means for your hosting business.
Q: Let's start with the big one: Why did CloudLinux invest in Seahawk?
Our goal is simple: to enable our hosting partners to grow revenue and customer loyalty.
We believe the future of hosting is about providing what end-users truly need. That’s no longer just server space. It’s a complete solution that includes easy-to-launch websites, reliable ongoing maintenance, security, and performance care. Plus, as Managed WP grows, Shared/VPS offers need ARPU boosters - which can be achieved through website maintenance and repeatable services.
As AI automates simple tasks, the most important differentiator for keeping customers long-term is high-touch, human-led care. When a customer's site is hacked, broken by an update, or failing Core Web Vitals, they need an expert.
This investment is about giving you Seahawk's best-in-class team to deliver that high-value service under your own brand, without upfront investment or adding more headcount.
Q: What are the biggest challenges for hosters that this partnership solves?
Many hosting providers face the same challenges:
- High Churn: Customers leave when their site gets hacked, runs slow, or breaks. Even if it's not a server issue, the host often gets the blame.
- High Support Load: Your support team gets bogged down with complex, time-consuming WordPress issues that aren't related to infrastructure.
- Missed Revenue: Your customers are already paying someone for site builds, maintenance, and SEO. Right now, that revenue is likely going to a third-party agency.
- Failed Activations: New users sign up, find WordPress too complicated, and never launch their site, only to churn out from your hosting business a few months later.
The cost of inaction is a "leaky bucket." You lose customers to competitors who offer a more complete package, your support costs remain high, and you miss out on high-margin recurring revenue. This partnership is designed to fix that.
Q: As a hosting provider, what's in it for me? What are the benefits?
This partnership empowers you to instantly become a one-stop-shop for all your customers' WordPress needs.
- Launch New, High-Margin Recurring Revenue Streams: Immediately start selling a full suite of white-label professional services. This includes monthly maintenance plans, custom website builds, speed optimization, and hacked-site repair.
- Proactively Reduce Churn: Be the hero for at-risk customers. When a site is slow or hacked, you now have the expert team to fix it, keeping that customer safe and loyal.
- Activate and Retain More Customers: Onboard new signups with professional "QuickSite Launch" services, ensuring they get value from your platform from day one.
- Reduce Technical Support Load: Free up your internal support teams. Seahawk's team acts as your expert backstop, handling the complex application-layer issues so you can focus on infrastructure.
Seahawk's services come in a range of flexible go-to-market models, including Revenue Share, White-Label, Affiliate, Co-branded, fully managed setup, and more.
For example, if you choose the White-Label Partnership model, Seahawk will operate under your company name, providing a seamless user experience:
- Dedicated team for your hosting customers - Professionally trained staff from the top PHP regions in India/APAC and Africa.
- White-labeled dashboard & reports - Monthly activity reports functioning like an internal department.
- Ticket escalation & support built into your helpdesk - Adoption of your existing support systems, or can be kept separate.
- Automated service provisioning - Once a service order is placed, it automates the creation of a singular ticket thread to communicate with the customers and execute.
Q: How will my end-customers benefit from this?
Ultimately, this allows you to provide a better, more complete product to your customers. They get:
- Faster, safer, more beautiful and reliable websites.
- Peace of mind with proactive protection, updates, and performance monitoring.
- Experienced human WordPress experts behind the scenes ensuring their site just works.
The service portfolio that will be available for your customers includes everything from recurring Wordpress maintenance plans, on-demand hacked site Repair, and Site Speed Optimization to a full range of builds, including template-based QuickSites, site rebuilds, and full custom web design. Seahawk can also handle specialized tasks like site & email migrations, foundational SEO setups, and hourly Wordpress tweaks.
Q: What are the terms? What investment do I need to make to get started?
We made sure this would be as simple as possible. This is a turnkey solution.
- No Upfront Costs: You can launch your professional services program without any upfront investment.
- Simple Revenue-Share Model: You and Seahawk share in the revenue from the services you sell.
- Fully White-Label: This is your program. All services are delivered under your brand, strengthening your customer relationships.
- We Do the Work: Seahawk's expert team handles the service delivery, reporting, and support
To learn more about launching your own white-label WordPress services program,